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Privacy Policy

ZenithX ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and facilities.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, and postal address.

  • Health and Fitness Data: Information provided during assessments, memberships, or consultations (e.g., fitness goals, health conditions).

  • Payment Information: Credit or debit card details for membership and service payments.

  • Usage Data: Information about how you use our website, app, or facilities, including IP addresses, device data, and browsing activity.

2. How We Collect Information

We collect personal information through:

  • Membership sign-ups and consultations.

  • Online forms, such as inquiries, bookings, or referrals.

  • Your interactions with our website, mobile app, and social media platforms.

  • Health and fitness assessments or personalised program designs.

3. How We Use Your Information

We use your information to:

  • Provide and manage memberships, services, and programs.

  • Customise training programs and fitness plans.

  • Communicate updates, promotional offers, and events.

  • Improve our services through feedback and usage analytics.

  • Comply with legal and regulatory requirements.

4. Sharing of Information

Your personal information may be shared with:

  • Third-party service providers for payment processing, email communication, or app functionality.

  • Partner businesses (e.g., physiotherapists, salons) for exclusive offers or collaborative services, with your consent.

  • Legal authorities when required by law.

We will never sell or rent your information to third parties.

5. Data Security

We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Measures include:

  • Secure data storage systems.

  • Encryption of sensitive data.

  • Regular system updates and security audits.

6. Retention of Information

We retain personal information only for as long as necessary to:

  • Provide our services.

  • Fulfil our legal and regulatory obligations.

7. Your Rights

You have the right to:

8. Cookies and Website Analytics

Our website uses cookies to:

  • Enhance your browsing experience.

  • Collect analytics to improve our services.

You can manage cookie preferences through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at: ZenithX
Email: admin@zenithx.com.au

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